Medical cloud platform

Features

Capabilities implemented in CloudCare today, for every type of healthcare facility.

What your facility can run on CloudCare

Clinical & patient care

  • Patient registry
  • Reception and check-in
  • Appointments
  • Outpatient and emergency care
  • Inpatient admissions
  • Nursing and vital signs
  • Maternity and newborn care
  • Paediatrics
  • Medical records
  • Specialist consultations

Diagnostics

  • Laboratory orders, specimens and results
  • Radiology and imaging requests
  • Imaging procedures
  • Equipment and modalities
  • Structured radiology reports

Pharmacy

  • Medication catalogue
  • Inventory and stock
  • Dispensing
  • Returns and reversals
  • Linked pharmacy billing

Financial operations

  • Charges and invoices
  • Payments and receipts
  • Refund and reversal controls
  • Credit notes
  • Patient statements
  • Billing reports

Facility administration

  • Staff and invitations
  • Roles and capabilities
  • Departments
  • Modules configured by facility type
  • Audit log
  • Recruitment

Medical knowledge

  • ICD-11 coding
  • CIEL clinical concepts
  • Shared medical terminology

Platform foundations

One facility. One secure workspace.

Each facility works in its own isolated workspace — staff, patients, records and settings never mix with another organization's. Dedicated clinical environments are designed to add separate credentials, storage, backups and lifecycle.

Multilingual by design

English, French, Arabic and Swahili, with full right-to-left layout support for Arabic.

Country configuration

Currency, timezone, phone formats and languages are configuration, not code.

Role-based access and MFA

Centralized, capability-based permissions for platform and facility roles, with multi-factor authentication for protected actions.

EMR/EHR Ready

A clean integration boundary prepared for connecting an external EMR/EHR. CloudCare works fully on its own.

Built for real networks

Light pages, few requests and graceful behaviour on slow or unreliable connections.

Provider network: CloudCare includes foundations for referrals and shared diagnostic work between authorized facilities. Cross-facility connectivity is being introduced step by step and is not yet generally available.